Our Approach


“Take good care of patients, and the rest falls into place.”


Our deep commitment to patients goes back to our beginning, when our CEO, Phil Hagerman, founded the company with his father. That commitment is still the driving force behind everything we do. We’re dedicated to providing the best in patient support.

The legwork? It’s handled for you.

The specialty field can seem complicated. Serious diseases are treated with drugs that require special handling, storage, shipping and dosing.

That’s why many of these prescriptions are only filled by specialty pharmacies like Diplomat, that are committed to helping patients access their medications. Diplomat’s staff members work with your insurance provider to complete prior-authorization requirements.

Then we’ll help you find funding assistance to help you cover expensive out-of-pocket co-pay costs. In 2013, we helped patients track down more than $24 million.

Staying on track with treatment? Now, it’s easier than ever.

It’s important to follow your medication therapy exactly as your doctor prescribed it. But sometimes that can be difficult. Knowing when and how to take your medications — it’s a lot to keep track of.

And we’re here to help. We’ll provide all the information you need to stay on track, receive your refills on time, and manage any side effects you might have.

That way, even if you have multiple medications, you can always be in control.

Medications when you need them, no matter where you are.

When you’re facing a new diagnosis, getting medications shouldn’t be stressful. And even though we’re based in Michigan, we support patients across the United States.

If your doctor prescribed you a self-injectable medication, our nationwide nursing network can also offer injection training to patients and caregivers, no matter where you live.


Senior woman

Live life your way, on your terms.
We can help.

Get in touch with Diplomat by calling 877.977.9118 and a member of our team will contact you soon to better explain how we can help.